State Farm® Insurance Agent Brent Holtz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LaTanya Whitman
November 26, 2025
5
out of
5
rating by LaTanya Whitman
"I met with Shafer of State Farm and, it was a great experience. We discussed my current insurance needs as well as any financial, and insurance needs that will possibly be a concern in the near future. He is knowledgeable, and he made a seemingly challenging conversation very easy."
We responded:
"Thank you for your review, LaTanya! I'm happy to hear that Shafer provided a great experience and made the conversation easy for you. We always aim to offer knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Kristi
November 25, 2025
5
out of
5
rating by Kristi
"Everyone is so nice and knowledgeable and they’re not in a hurry to get you off the phone so explain your insurance policy in any questions you have very thoroughly"
We responded:
"Kristi, thank you for your wonderful feedback! I'm happy to hear that our team provided you with thorough explanations and took the time to address all your questions. We’re committed to making sure you feel informed and supported. If you need anything else, feel free to reach out!"
Lorice
November 20, 2025
5
out of
5
rating by Lorice
"I talked to Brent Holtz at State Farm Ins. He was very helpful and patient with me. It took no time to switch my auto insurance. I would give him a 10 instead of 5 for his customer service. Thanks Mr. Holtz."
We responded:
"Thank you, Lorice! I'm happy to hear that Brent was able to assist you with your auto insurance switch so efficiently. Your kind words about his helpfulness and patience mean a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tiffany Nicholas
November 19, 2025
5
out of
5
rating by Tiffany Nicholas
"I had a fantastic experience working with Shaffer and Chelci! They are both extremely knowledgeable, helpful, and responsive. They took care of everything I needed the very same day I reached out. Highly recommend!"
We responded:
"Tiffany, we're happy to hear you had a great experience with our team! We're pleased they provided knowledgeable and patient service, ensuring you fully understood everything. Thank you for recommending us! If you need anything in the future, we're here to help. - Brent Holtz - State Farm Insurance Agent, The Colony, TX"
Douglas Fenderson
November 7, 2025
5
out of
5
rating by Douglas Fenderson
"Bobby was a fantastic agent to work with. He genuinely cares for my family and made sure we weren’t underinsured. He ended up saving us over $100 per month on auto insurance AND increasing our coverage."
We responded:
"Douglas, thank you for your wonderful feedback! I'm happy to hear that Bobby provided such excellent service and helped you find the right coverage while saving money. We appreciate your trust in us and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Vijay Ketavarapu
November 5, 2025
5
out of
5
rating by Vijay Ketavarapu
"Bobbi Ann is exceptional! She helped my family and me with our insurance needs and made the entire process easy to understand and stress-free. Her professionalism, warmth, and genuine care for her clients truly stand out. If you’re looking for someone who goes above and beyond, I highly recommend working with Bobbi Ann at Brent Holtz – State Farm Insurance in The Colony!"
We responded:
"Thank you, Vijay, for your wonderful feedback! I'm delighted to hear that Bobbi Ann provided such exceptional service and made the process smooth for you and your family. Her dedication and care are truly appreciated. If you ever need further assistance, feel free to reach out!"
Micheal Simmons
November 3, 2025
5
out of
5
rating by Micheal Simmons
"Overall, it a good experience. The agent wasn’t overly salesy and genuinely came across as someone who cared about my needs. They focused on educating me—not only on State Farm’s offerings, but also on the coverage I currently have with other providers. The goal felt centered on making sure I’m well informed, properly protected, and fully understand my policies and how they work, rather than just trying to sell me something. Will be circling back with any future needs"
We responded:
"Thank you, Micheal, for sharing your experience! I'm glad to hear that you felt well-informed and properly protected. It's important to us that our customers understand their policies and feel confident in their coverage. We look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Chance Mulanax
October 30, 2025
5
out of
5
rating by Chance Mulanax
"Rony was great and I'm looking forward to more interactions with him."
We responded:
"Thank you, Chance! I'm happy to hear that Rony made a positive impression. We look forward to more opportunities to assist you. Let us know if there's anything else we can do for you!"
Hortense Ransom
October 28, 2025
5
out of
5
rating by Hortense Ransom
"I was very pleased to work with Evan Sonnier for Homeowners and Auto Insurance. He was very knowledgeable and professional. His answers to my questions were very clear and understandable. I would highly recommend him to others for insurance needs. Hortense Ransom"
Julian Sonnier
October 22, 2025
5
out of
5
rating by Julian Sonnier
"Evan helped me bundle my insurance! Helping me save money and thats all I could ever need! Thanks guys keep it up!!"
We responded:
"Thank you, Julian! I'm happy to hear that Evan was able to assist you with bundling your insurance and helping you save money. We appreciate your support and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Natalie Benshimol
October 22, 2025
5
out of
5
rating by Natalie Benshimol
"Brent was amazing in helping me get auto insurance with so many other benefits added! Absolutely best prices in the market"
We responded:
"Thank you, Natalie! I'm really happy to hear that our office was able to assist you with your insurance and provide additional benefits. It's great to know you found our prices competitive. Let us know if there's anything else we can do for you!"
Jadon Jasso
October 21, 2025
5
out of
5
rating by Jadon Jasso
"Colton Sandage did a great job getting my insurance for my truck! He was efficient and communicative, and he was able to answer all my questions. Very personable and professional, thanks Colton!"
We responded:
"Thank you, Jadon! I'm happy to hear that Colton provided you with efficient and communicative service for your insurance. We appreciate your kind words about his professionalism and personable approach. If you have any more questions or need further assistance, feel free to reach out anytime!"
Gagan Pentakota
October 21, 2025
5
out of
5
rating by Gagan Pentakota
"I had an excellent experience working with Garrison Kear at Brent Holtz State Farm Agency! From start to finish, he truly embodied the “good neighbor” spirit — professional, responsive, and genuinely dedicated to helping me to take my auto insurance with State Farm. Garrison took the time to explain all my options, found a competitive rate, and made the entire process smooth and stress-free. I highly recommend this agency to anyone looking for great coverage and exceptional service! As of today, my new insurance and coverage have officially started, and I’ll be sharing more feedback about my experience with the agency in the future."
We responded:
"Thank you, Gagan, for sharing your wonderful experience! I'm delighted to hear that Garrison provided you with such professional and responsive service. It's great to know that he made the process smooth and stress-free for you. We appreciate your recommendation and are here to assist with any future needs or questions. Enjoy your new coverage!"
Jerry Taylor
October 20, 2025
5
out of
5
rating by Jerry Taylor
"Brent did a awesome job made sure I had everything I needed and went above and beyond on customer service highly recommend"
We responded:
"Thank you, Jerry! I'm happy to hear that you feel I provided exceptional service and ensured you had everything you needed. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Linda
October 17, 2025
5
out of
5
rating by Linda
"Bobby was helpful and listened to all my concerns!"
We responded:
"Thank you for your review, Linda! I'm delighted to hear that Bobby was able to assist you and address your concerns. Our team is committed to providing attentive service. If you need anything else, feel free to reach out!"
Matthew Simmons
October 16, 2025
5
out of
5
rating by Matthew Simmons
"Bobbi Ann was amazing and very helpful in helping me navigate getting the best rate for my car insurance. I saved more then double what I was spending!"
We responded:
"Matthew, thank you for your fantastic review! I'm so happy to hear that Bobbi Ann was able to assist you in finding a great rate for your insurance. It's wonderful to know you saved so much! If you have any more questions or need further assistance, feel free to reach out anytime."
Everett Stine
October 16, 2025
5
out of
5
rating by Everett Stine
"We had a good review with Shaffer from State Farm."
We responded:
"Thank you, Everett! I'm happy to hear that your review with Shaffer went well. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
A-US Air Office
October 16, 2025
5
out of
5
rating by A-US Air Office
"Brent's team has outstanding customer service. We have recently been working with Chelci Alvarez and certainly appreciate her attention to detail regarding our company needs."
We responded:
"Hey Lance! Thank you for trusting us with your home and auto insurance. We appreciate you and excited to work for you! Brent"
Cynthia Dixon
October 7, 2025
5
out of
5
rating by Cynthia Dixon
"I had an outstanding experience working with Bobby Hudson at Brent Holtz State Farm Agency! From start to finish, he was like a good neighbor, professional, responsive, and genuinely committed to helping me through the process of renewing my auto and home insurance. Bobby took his time to explain my options, found a competitive rate, and made everything simple and stress-free. It’s rare to find that level of service and care these days. I highly recommend Bobby and his team to anyone looking for great coverage and even better service!"
We responded:
"Thank you, Cynthia! I'm so glad to hear about your positive experience with Bobby. It's wonderful to know he provided such attentive and professional service while helping you with your insurance needs. We truly appreciate your recommendation and are here for any future assistance you might need. Thanks for choosing us!"
null
October 3, 2025
1
out of
5
rating by null
"Customer service is great at this agent, but the State Farm billing system is the worst in the industry. I've been charged for a cancelled policy, double charged the previous year, unable to cancel auto pay and I'm told I'll get a check back... There have been several other issues with their system outside of billing. They also charge almost double for the same coverage as other insurers. There is no incentive to fix this because I'm sure they enjoy the padded numbers from overcharging those who are less attentive to their finances."
We responded:
"Thank you for sharing your experience. I'm truly sorry to hear about the billing issues you've encountered and the frustration they have caused. It's important to us that our customers feel valued and receive fair service. I would like to help resolve these concerns and ensure a better experience moving forward. Please reach out to our office directly so we can address this situation and assist you further."
Erica Rojas
October 2, 2025
5
out of
5
rating by Erica Rojas
"I was shopping around for auto insurance and as soon as I walked in I was immediately greeted. Told them the reason for my visit and was seen right away. Bobby Hudson assisted us and got us a rate that was in our budget as well as answered all of our questions. Customer service was excellent!"
We responded:
"Thank you, Erica! I'm happy to hear that Bobby was able to assist you promptly and provide excellent customer service. It's great to know we could help you find a rate that fits your budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
Rosiland Rhoton
October 2, 2025
5
out of
5
rating by Rosiland Rhoton
"Brent was wonderful. Contacted me promptly and was professional throughout the process. He gently reminded me when I needed to follow up. He used the information provided and saved me a ton of $. Thank you for your assistance."
We responded:
"Thank you, Rosiland! I'm happy to hear that our office was able to assist you promptly and professionally. It's great to know you found value in the service provided. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nancy Moya
October 1, 2025
5
out of
5
rating by Nancy Moya
"Thank you Jimmy for assisting me today and purchasing auto insurance with State Farm. Thank you for answering on my questions. Thank you for your patience. Thank you for your kindness and most of all. Thank you for your professionalism. You have all the qualities I look for in an agent and then some thanks again"
We responded:
"Nancy, thank you for your wonderful feedback! I'm delighted to hear that Jimmy provided you with the assistance and professionalism you were looking for. Our team is committed to offering the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Michael Barnes
September 30, 2025
5
out of
5
rating by Michael Barnes
"Diana Rosales got me switched over to State Farm very quickly and explained everything thourghly. She was extremely helpful and answered all my questions."
We responded:
"Thank you, Michael! I'm happy to hear that Diana was able to assist you efficiently and provide clear explanations. Our team is dedicated to making the transition smooth and informative. If you have any more questions or need further assistance, feel free to reach out anytime!"
Enrique Saenzpardo
September 30, 2025
5
out of
5
rating by Enrique Saenzpardo
"I was looking for a good price on car insurance and after getting prices from different insurers I decided to go with State farm, best price, best customer service and super fast response, Thanks Diana Rosales for your super great support, highly recommended. Thx"
We responded:
"Enrique, thank you for sharing your experience! I'm happy to know you found the best price and excellent service with us. Diana is indeed a valuable part of our team, and I'll be sure to pass along your kind words. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"